Frequently Asked Questions
What are the gate access hours?
Access is available 7 days per week, 365 days per year, from 6 a.m. to 10 p.m.
Do you have moving boxes & packing supplies available?
Yes. Our office is fully stocked with just about everything you need for moving and storing your possessions, including boxes, tape, bubble wrap, mattress covers, rope, and locks.
When is payment due?
All Rent is prorated from your day of Move-in to the end of the month and is Due on 1st of each month thereafter!
Do I need to provide my own lock?
For your security we require the use of a high security cylinder lock. A new lock with keys is a part of your rental with us and we’ll ensure it’s available to you when you’re ready to start using your storage unit.
Are your storage units inside or outside?
We offer both outside drive-up access units, inside (non-heated, non-cooled units), and climate control (inside heated and cooled) units. We make storage easy for everyone.
What are your office hours?
The main office for all locations is at Eastgate Self Storage located at 2850 E Isaacs Ave, Walla Walla, WA 99362. Office hours are Monday-Friday (9:00 am to 5:30 pm) and Saturday (9:00 am to 4:00 pm). The office is closed on Sunday.
Do I have to sign a lengthy contract?
No. You are only required to sign a month-to-month occupancy agreement that automatically renews each month until you vacate your unit(s).
Are there any restrictions to the length of stay?
No. You can stay for as little as one month to as long as you need. We have many customers that have been with us for several years.
Do you rent moving trucks?
Yes. We have partnered with U-Haul to offer moving truck rentals on site. For more information visit our truck rental page or contact us today.
Do I need insurance?
We believe strongly in protecting your valuable personal possessions and therefore we require all of our customers to provide proof of insurance coverage. For your convenience we have partnered with Bader Storage Insurance to make this easy to incorporate with your monthly rent! These policies are low cost and prorated in and out with your monthly rent. The policies have a $0 deductible and cover your belongings during transport to and from storage during your rental period.